Overview
Led the end-to-end UX redesign of the Zest Car Rental web platform, focusing on reducing friction in the booking flow and improving conversion across key landing pages.
My role
UX/UI Designer — research, wireframing, high-fidelity design, A/B test setup and analysis, developer handoff.
Outcomes
Improved booking completion rate through iterative A/B testing
Reduced drop-off on key funnel pages via redesigned component layouts
Delivered responsive designs meeting W3C accessibility standards
Tools used
Overview
Four years embedded at Anglian Home Improvements, owning the UX and web design across their main site and Shopify store — from day-to-day page management to major landing page overhauls.
My role
Web Developer & UX/UI Designer — Sitecore CMS, component creation, landing page redesign, CRO collaboration, Shopify UX improvements.
Outcomes
Redesigned landing pages to improve customer journey and increase conversions
Built reusable Sitecore components adopted across the wider team
Improved UX for sister company digital properties alongside CRO team
Tools used
Overview
As Lead Designer at Datawize, designed the full UX/UI for a complex drag-and-drop software product — from initial wireframes through to a complete design system and brand identity.
My role
Lead Designer — UX/UI for SaaS product, branding, logo design, design system, line management of junior designers.
Outcomes
Delivered end-to-end product design from concept through to development handoff
Created a consistent brand identity rolled out across multiple platforms
Grew into a line manager role, mentoring and overseeing junior design team
Tools used
Overview
Brand identity projects spanning logo design, visual language, and multi-platform rollout for clients across various industries.
My role
Lead Designer — concept through delivery, client liaison, brand guidelines, print and digital applications.
Outcomes
Delivered cohesive brand identities for multiple clients
Produced brand guidelines ensuring consistency across all touchpoints
Tools used
Overview
Describe the project in 2–3 sentences. What was the brief? What was the challenge?
My role
Your title — list what you specifically did.
Outcomes
Add a measurable result
Add another result
Tools used
Background
Started in graphic design, grew into UX, then web development — meaning I hold the full picture. I've led design at agencies, in-house teams, and software companies. I've managed junior designers, shipped products, and run A/B tests that moved real numbers.
Education
BA Hons, Animation & Motion Graphics (2:1)
2006–2009
A Levels — Film Studies, Media Studies
Dereham Sixth Form College
Tools & skills
Zest Car Rental
June 2023 – Present
UX/UI Designer
Designed and optimised user-centric websites, components, and pages for improved engagement and conversion.
Ran A/B and usability testing programmes to drive measurable performance improvements.
Led website projects in collaboration with marketing and dev teams, delivering end-to-end results.
Built responsive, accessible designs to W3C standards across all breakpoints.
Anglian Home Improvements
Jan 2019 – Jun 2023
Web Developer & UX/UI Designer
Maintained and improved the main website and Shopify store from a UX/UI perspective.
Created components and designed pages in Sitecore CMS; redesigned landing pages to enhance customer journeys.
Embedded in the CRO team, driving conversion improvements across multiple digital properties.
Datawize Ltd
Jan 2013 – 2019
Lead Designer
Managed projects concept-to-execution: branding, logo design, website development, and SaaS UX.
Designed the UX/UI for a drag-and-drop software product; oversaw multi-platform branding rollouts.
Promoted to line manager — led junior designers and directed video production for marketing.
Silver Tap
Jan 2011 – 2013
Trainee → Lead Designer
Designed promotional materials, logos, and menus; transitioned into web design supporting development teams.
Promoted to Lead Designer, managing junior designers and leading all design projects.
OPEN
TO NEW
WORK
Available for full-time roles and select freelance projects. Based in Norfolk, UK — open to remote and hybrid arrangements.